HotCrate Help
Billing & Plans

Free vs Pro

What is included on each plan, how to upgrade, and what happens if you downgrade

Free vs Pro

HotCrate has two plans: Free and Pro. Both plans include core rental management, your public catalog, and the embed. Pro adds higher limits and additional features for growing businesses.

For current pricing, visit hotcrate.app/pricing.

What is included

FeatureFreePro
Public items10150*
Unlisted items25150*
Photos per item15
BundlesNot includedUp to 50*
Catalog & embedIncludedIncluded
Rate Card extensionIncludedIncluded
Custom accent colorDefault onlyIncluded
Remove HotCrate brandingNot includedIncluded
Search engine visibilityNot includedIncluded
CSV inventory importNot includedIncluded
Document validity trackingNot includedIncluded

*If your catalog is bigger than 150 items, you may contact us with the sizing that you need.

Want More Than 150 Items?

Just ask us! Email support@hotcrate.app and we can bump the limits to where you need them.

Upgrading to Pro

Paid Pro plans are coming soon. HotCrate is currently invite only, and Pro is not yet available to purchase. The Upgrade page in Settings shows Pro as "coming soon" for now.

If you need Pro features in the meantime, email support@hotcrate.app and we can help.

Downgrading from Pro

If you cancel Pro and revert to Free, your account keeps all of your data. Some things change:

  • Items above the Free public and unlisted limits are not deleted but become inaccessible until you reduce your public or unlisted item count.
  • Your custom accent color setting is kept in the database but your catalog reverts to the default accent until you upgrade again.
  • Bundles remain in the database but are not visible in the catalog or embed until you upgrade again.

Managing your subscription

Go to Settings and click Manage subscription to update payment details, view invoices, or cancel. You are taken to the billing portal.

  • Branding - what happens to accent color and branding on downgrade
  • Items - visibility limits per plan

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