Troubleshooting

Quick answers to common questions about HotCrate. These articles are primarily written for rental business owners. If you are a customer looking for help with a catalog, see For Renters.

In this section

• Catalog Not Visible - why your catalog link shows nothing and how to fix it
• Item Missing from Catalog - why a specific item is not appearing in your public catalog
• Can't Complete Inquiry - why an inquiry submission is blocked and what to do
• Can't Sign In - sign-in problems and how to resolve them
• Embed Not Working - getting the embed snippet to display correctly
• Pricing Looks Different - understanding daily, weekly, and monthly rate display