Can't Complete Inquiry
Why a rental inquiry submission is blocked and what to do about it
Can't Complete Inquiry
If submitting a rental inquiry is blocked with an error message, here are the most common causes and how to fix them.
Items are no longer available for those dates
Availability is checked at the moment you submit. If another customer submitted an inquiry for the same items and dates just before you did, the quantities available may have changed.
You will see a message like:
Only 2 of 'Sound System' available for those dates
To resolve this, adjust your quantities or select different rental dates and try submitting again.
Bot verification did not pass
The inquiry form includes a security check (Cloudflare Turnstile) that runs automatically in the background. If it fails, you may see a "bot verification failed" message.
Try:
- Refreshing the page.
- Rebuilding your Crate selection and submitting again.
Too many requests
If you have submitted multiple inquiries within a short window, you may see a "Too many requests. Please try again later." message. Wait a few minutes and then try again.
Related
- Submitting an inquiry - the full inquiry flow for renters
- The Crate - managing your selection before submitting